ERS-IA is a research project at LIACC, the Laboratory of Artificial Intelligence and Computer Science of the University of Porto. AI to support analysis and decision-making over complaints data collected by Portugal's health regulator (ERS).
About ERS-IA
ERS-IA supports the Entidade Reguladora da Saúde (ERS), which collects daily data on health-care providers and users' perceptions. Under the SAMA 2020 programme, ERS and FEUP develop AI models to assess complaints about health-care providers, helping analysis and decision-making over large volumes of complaints data. References POCI-05-5762-FSE000205 / FEUP/ERS/2020-77316.
Timeline and funding
ERS-IA has concluded. It ran from 2020 to 2022.
Research areas
Therefore, it advances LIACC research in Machine Learning and Natural Language Processing. In addition, it supports the Health and Public Administration thematic lines. You can also browse the full project portfolio.